GENERAL RESERVATION CONDITIONS
The tenant, signatory of the present contract, will not be able under any circumstances to prevail himself of any right with the maintenance in the places at the end of the period of hiring.
In case of cancellation up to 12 weeks before the scheduled arrival date, the deposit will be refunded, minus 15 euros (booking fees, even when offered). In case of cancellation between 12 & 6 weeks before the arrival date, 50% of the deposit will be refunded, minus 15 euros. After this deadline, or after June 15, the sums paid will remain acquired with the campsite. In all cases, the reservation fees will be retained. We encourage our clients to take out cancellation insurance.
RENTAL AND RESERVATION CONDITIONS PITCH
All rentals are non-smoking.
Bring cloths, towels and cleaning products.
The arrival times for rentals are from 16H00 to 19H30 on the first day and must be released between 8H30 and 10H00 on the last day.
The arrival times for the pitches are from 14:00 to 19:30 on the first day and must be vacated before 12:00 on the last day after that an extra day may be charged.
– The balance of the rental (mobile home or tent) will be paid at the latest one month before the beginning of the stay and a deposit of 300€ will be paid on the day of arrival by credit card (PLBS). Your possible absences during your stay will not be taken into account.
– You must notify us of any delay in your arrival, in order to keep your rental. The manager reserves the right to dispose of the site if it remains without news 24 hours after the expected arrival date.
Under Article L121-21-8 of the Consumer Code of 2014-344, all the services and services offered by Camping Brantome Peyrelevade are not subject to the right of withdrawal provided for in Articles L.121-20 et seq. of the Consumer Code.
Consequently, the provision of hosting services ordered on the site are exclusively subject to the following cancellation conditions
CANCELLATION AND CHANGES
1. Modification of your reservation
The Client may request the modification of his stay (dates and/or type of accommodation) upon written request to the campsite (letter or e-mail), subject to availability and possibilities. No carry-over will be accepted for the following season. In the absence of any modification, the Client must carry out his stay under the initial booking conditions or cancel it under the conditions of the cancellation insurance.
Any request to increase the duration of your stay will be made according to availability and according to the rates in effect.
Any request to reduce the duration of your stay is considered as a partial cancellation and will be subject to the cancellation and interruption of your stay terms and conditions.
2. Unused services
Any interrupted or shortened stay (late arrival, early departure) due to your fault will not give rise to a refund.
We keep a reserved pitch for 24 hours, from the expected date of your arrival, after this period, we will dispose of it. The sums paid will not be refunded.
In the event of a delay, the camper must inform the campsite.
3. Cancellation due to Camping Brantome Peyrelevade
In the event of cancellation due to Camping Brantome Peyrelevade, the sums paid will be fully refunded except in cases of force majeure. However, this cancellation may not give rise to the payment of damages.
4. Cancellation by the camper
Any cancellation of a reservation must be made in writing (registered letter with acknowledgement of receipt) to the establishment. In case of cancellation, you will be held back, or you will remain liable:
In the event of cancellation up to 12 weeks before the scheduled arrival date, the deposit will be refunded, less administrative costs. In the event of cancellation between 12 and 6 weeks before the scheduled arrival date, 50% of the deposit will be refunded, less administrative costs. After this deadline, or after June 15, the sums paid will remain the property of the campsite. In all cases, the application fees will remain payable.
An additional insurance allowing you to obtain reimbursement of the sums paid in the event of cancellation meeting certain conditions is available. We strongly advise our customers to subscribe to it and they must subscribe at the time of the booking request and pay with the deposit.
• The rental can in no case benefit third parties, unless prior agreement of the owner.
• The tenant must ensure the peaceful character of the rental and make use of it in accordance with the destination of the premises.
• The rental or pitch will be allocated according to our schedule, taking into account the available model chosen on the date of your stay.
The preferences formulated at the time of reservation will be satisfied to the extent of availability, without incurring the responsibility of the campsite. They cannot be guaranteed or required.